Return & Refund Policy

At Lemebuy.online, customer satisfaction is our priority. If you receive a damaged, defective, or incorrect product, we are here to help.

Return Eligibility

You may request a return if:

• You received a damaged or defective item.

• You received the wrong product.

• The product is unused, unworn, and in its original packaging with all tags attached.

To be eligible for a return, you must contact us within 7 days of receiving your order.

Non-Returnable Items

For hygiene and safety reasons, the following items cannot be returned or exchanged unless they arrive damaged or incorrect:

• Opened or used cosmetics

• Personal care products

• Products damaged due to misuse

• Items without original packaging or tags

Return Process

1. Email us at Lemebuyonline@gmail.com with your order number and the reason for the return.

2. Include clear photos of the product if it is damaged, defective, or incorrect.

3. Our support team will review your request and provide return instructions if your request is approved.

Refund Policy

Once we receive and inspect the returned item, we will notify you of the status of your refund.

If your return is approved:

• Your refund will be processed within 5–10 business days.

• Refunds will be issued using the original payment method or another mutually agreed method, depending on how the order was paid.

Exchange Policy

If you receive a damaged, defective, or incorrect item, we may offer a replacement instead of a refund, subject to product availability.

Return Shipping

• If the return is due to our mistake (wrong, damaged, or defective item), we will cover the return shipping cost.

• If the return is requested for any other approved reason, the customer may be responsible for the return shipping charges.

Contact Us

If you have any questions regarding our Return & Refund Policy, please contact us:

Website: Lemebuy.online

Email: Lemebuyonline@gmail.com

Thank you for shopping with Lemebuy.online. We appreciate your trust and are committed to providing quality products and excellent customer service.